Privacy Policy
This Privacy Policy explains how Quality Cleaning collects, uses, and protects information when you visit our website, request a quote, or contact us. By using this website, you agree to the practices described below.
Information we collect
We may collect information in the following ways:
Information you provide
- Contact details such as name, email address, phone number, and service address when you request a quote or contact us.
- Details you submit in forms (for example: service type, timing preferences, property details, and any notes).
- Your mobile phone number and your text message (SMS) consent preferences, including the date, time and page where you gave consent, when you choose to opt in through our website forms.
Information collected automatically
- Basic usage data such as pages viewed, time on site, and referring pages.
- Device and browser information such as IP address, browser type, and approximate location (city/region level).
How we use information
We use information to operate and improve our services, including:
- Responding to quote requests and customer inquiries.
- Scheduling and delivering cleaning services.
- Sending text messages you have agreed to receive, such as quote follow-ups, appointment confirmations and reminders, service updates and, only if you opt in separately, promotional offers.
- Improving our website, content, and user experience.
- Measuring marketing performance (for example: which channels drive visits and quote requests).
- Preventing fraud and protecting the security of our website and users.
Cookies and analytics
Our website may use cookies and similar technologies to help the site work properly and to understand how visitors use it. Cookies may store preferences and help measure performance.
Analytics
We may use analytics tools to measure traffic and engagement (for example: pages visited, time on page, and general location). This helps us improve the website and understand what services visitors are looking for.
Sharing and disclosure
We do not sell personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share other information only in the following situations:
- Service providers: trusted vendors that help us operate the website or communicate with customers (for example: hosting, analytics, email tools).
- Legal obligations: if required to comply with laws, regulations, or valid legal processes.
- Business protection: to protect our rights, customers, and website from fraud or security threats.
Data retention
We keep information only as long as necessary to provide services, respond to requests, maintain records, and meet legal or operational requirements.
Data security
We use reasonable administrative and technical safeguards to protect information. However, no method of transmission over the internet or electronic storage is 100% secure.
Your choices and rights
You may contact us to request access, updates, or deletion of personal information you submitted through our website, subject to applicable laws and recordkeeping requirements.
Marketing messages
You can opt out of marketing emails at any time by using the unsubscribe option in the message or by contacting us. You can opt out of text messages at any time by replying STOP.
Text messaging (SMS)
When you submit a form on our website, you can choose to receive text messages from Quality Cleaning NH INC by checking the SMS consent boxes. Giving consent is optional and is not a condition of purchasing any service. You must be 18 years of age or older to use our SMS service.
Types of messages
- Customer care and service messages: quote follow-ups, appointment confirmations and reminders, scheduling updates, and replies to your questions.
- Marketing messages: promotions, seasonal offers and discounts, sent only if you check the separate marketing consent box.
Frequency, cost and opting out
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to any message to unsubscribe at any time. You will receive one final message confirming you have been unsubscribed.
- Reply HELP for help, call us at +1 (603) 667-9080 or email quality.cleaning.nh@gmail.com.
- Carriers are not liable for delayed or undelivered messages.
How we protect your SMS information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All of the sharing categories described in this Privacy Policy exclude text messaging originator opt-in data and consent.
For the full SMS program terms, see our Terms of Service.
Children’s privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Third-party links and services
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies.
Contact us
If you have questions about this Privacy Policy or how your information is handled, contact us at quality.cleaning.nh@gmail.com or call +1 (603) 667-9080. If you want to request service, use our quote form.
This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised “Last updated” date.
